Data protection policy

AT Internet and its subsidiaries undertake the legal declarations and formalities which are necessary for the use of personal data on a professional level so that the company can successfully carry out its professional activity. AT Internet and its subsidiaries also abide by the rules set out in the European Directive 95/46 dating from the 24th October 1995 which deals with the protection of personal data, and also adhere to the Directive 2002/58/CE dating from the 12th July 2002 which deals with private life and electronic communications.

Measuring audience levels on AT Internet websites

It is possible to visit our website without having to reveal any personal information about yourself. Only data which is related to the equipment you use to connect to our sites (cf. “Data collected by AT Internet”) is used by AT Internet for statistical purposes with the aim of improving editorial content and adapting it to the needs of our Internet users.

AT Internet may collect an Internet user’s personal data such as log in, first name, surname, email address etc, whenever the Internet user provides such personal data when logging on to their Customer account etc. The information that you accept to share with us allows us to respond to any request that you might have relating to our services and our company. Personal data is stored only for the period of time that it takes to create the function for which the data was obtained, and is used within the framework of our legal obligations. The personal data that is collected by AT Internet is not communicated to, nor is it passed on to any third party. The number of staff at AT Internet who has access to such data is restricted. The staff is informed of, and is aware of the fact that this data is extremely confidential.

No personal information will be gathered without your prior knowledge.

Measuring audience levels on customers websites

AT Internet provides a service which is known as Software as a Service, SaaS. The aim of this service is to measure the audience of Internet and mobile sites. The use of SaaS has also been adopted by the general management and the marketing, editorial or technical teams of the different companies which use our products. With this service AT Internet customers are able to access an IT solution via the Internet which enables them to collect anonymous statistical data that is then transferred to, and reproduced on a web interface that only the AT Internet customer has access to. With this data, AT Internet customers can then improve the ergonomics of their own sites, as well as improving the range and quality of the products and services that they have to offer.

AT Internet reminds its customers that they must also declare, with the relevant authorities, the fact that they are engaging in personal data processing concerning the data that is collected by AT Internet, and for which they are the proprietors.

Data collected by AT Internet

Whenever an Internet user visits a website that is audited by one of AT Internet’s solutions, AT Internet will collect anonymous statistical data about the user. This data provides information on an Internet user’s connection to a particular website, for example information that relates to the type of browser that is used, the number of page views, the exact path that an Internet user has taken on a site, the amount of time spent on a page, site etc.

No primary personal information such as first name, surname, telephone number, email address, etc, is collected by any of the AT Internet solutions.

During the data-collection and data-processing processes, AT Internet (just like any other company that exists in the fields of web analytics and web marketing) uses an Internet user’s IP address and attributes a “cookie” to this particular IP address. This is only carried out for geolocation purposes in order to identify the region in which an Internet user connects to a particular website. These two different elements form what is known as secondary personal data, in such a way that these elements can, in some cases, be used to identify a particular individual.

In order to protect personal data AT Internet only holds onto the data, which is encrypted, for a limited period of time. Under no circumstances is the data available on the web interface, nor can it be accessed anywhere else in the company.

Informing Internet users of the web audience measurement service

AT Internet customers commit to informing Internet users who visit their sites of the existence of the data collection process that is carried out by AT Internet. Customers are also committed to informing such users of their access rights, right to reply, right to veto, as well as of the right to remove their personal data (IP addresses and Cookies).

For example, AT Internet customers can publish the following message on their site: "In order to provide our visitors with a better service, and thanks to the use of AT Internet solutions, we are measuring the number of page views, the number of visits, the different actions performed by visitors on our site, and the number of times visitors return to our site. If you do not wish to be audited on our site, please go to the following AT Internet web page that provides further information on respecting private data and follow the procedure that is available there".

Access rights, the right to reply and the right to remove data

Each Internet user who connects to the AT Internet website or who connects to the website of an AT Internet customer (customers which use AT Internet solutions to measure their web audience) has the right to access, reply to and remove personal data that AT Internet solutions have collected about them.

To exercise these rights, the Internet user is kindly invited to contact us:

• to use the form that is available on the Contact page of our website
• to send a letter to Gérald Bignonneau, Privacy Mediator, 85 avenue JF Kennedy, 33700 Mérignac, France.

Internet users can also exercise their rights by contacting their service provider, in other words the AT Internet customer whose site has been audited by AT Internet solutions.

Collecting data using "Cookies"

A "cookie" is a text file which saves information relating to the navigation of an Internet user’s computer on the Internet. Cookies are controlled by the web browser of an Internet user’s computer.
As far as Internet users are concerned, "cookies" are the best method which can be used to customise the user’s navigation on the Internet. The use of cookies means that Internet users avoid being bombarded with the same advertising messages and questions on certain sites, and they also gain time on other sites, especially on those sites where it is necessary to enter a login or password.

As far as AT Internet is concerned “cookies” are used to carry out relevant and detailed statistical research. The “cookie” is used in addition to the JavaScript tag, and thanks to the use of “cookies” it becomes possible to refine the analyses of JavaScript tags, and they also enable AT Internet customers to recognise visitors each time they visit their site. These “cookies” store information relating to only one AT Internet user ID, and under no circumstances is this information used to collect personal data on the visitors.
All of the results which are obtained are then compiled, and are completely anonymous. The results provide information on the navigation and behaviour of Internet users on the websites of AT Internet customers, information such as: the number of visitors, the number of visits, the number of page views and other information that is necessary for the effective measurement of Internet user interests. With these results it is then possible to improve the ergonomics and content of such websites.

Internet users can control the “cookies” that are present on their computers. It is possible to read cookies, filter them, refuse them and also destroy them.

• How can I destroy “cookie” files which are already installed on my computer?
  • Go to “My Computer”
  • Open the Windows folder in the C:\ drive
  • Open the “Temporary Internet Files” folder
  • Select all files (CTRL A)
  • Select “delete”

• How can I refuse or be alerted of the installation of “cookie” files?
  Internet users can also choose not to save cookies by configuring their web browser by using the following steps:
  • For Microsoft Internet Explorer 5: Go to “Tools”, “Internet Options”, “Security”, “Custom Level”, and in the drop-down menu go to “Cookies”, “Allow cookies that are stored on your computer", then choose “Prompt” if you want to be alerted of any “cookies”, or “Disable” if you want to refuse all “cookies”;
  • For Microsoft Internet Explorer 6, 7 or 8: Go to “Tools”, “Internet Options”, “Privacy” and then choose the level that you wish to apply;
  • For Firefox: Go to “Tools”, “Internet Options”, “Privacy” and then deselect the “Accept cookies” box.